Last updated: June 4, 2026

Privacy Policy

This Privacy Policy explains how PAGOO LIMITED ("PAGOO LIMITED", "we", "our", or "us") collects, uses, discloses, and protects information when you use our websites, mobile games, applications, developer integrations, community features, customer support, and related services (collectively, the "Services"). Our games include titles such as Space Hunt, Three Kingdoms SLG games, and other current or future games published by PAGOO LIMITED.

Information We May Collect

Depending on how you use the Services, we may collect account identifiers, device identifiers, game progress, gameplay events, purchase and transaction records, customer support messages, technical logs, crash reports, approximate location derived from IP address, advertising identifiers where permitted, and information you choose to provide when communicating with us.

If you sign in through a third-party platform, app store, social network, TikTok, Discord, Google, Apple, or another provider, we may receive information authorized by that platform, such as your platform user ID, display name, avatar, or authentication token. The exact information depends on your platform settings and the permissions you grant.

How We Use Information

We use information to provide and operate the Services, save progress, process purchases, maintain security, prevent fraud and abuse, respond to support requests, improve game balance and performance, personalize gameplay where allowed, measure advertising effectiveness, comply with platform rules, and meet legal or regulatory obligations.

Advertising, Analytics, and Third-Party SDKs

Our Services may use analytics, attribution, advertising, anti-fraud, payment, cloud hosting, social login, and platform SDKs provided by third parties. These providers may process information according to their own privacy policies and our agreements with them. Examples may include app stores, payment processors, advertising networks, analytics providers, Discord, TikTok, Google, Apple, and other service providers used to operate or distribute our games.

Purchases and Virtual Items

Purchases made through app stores or platform payment systems are processed by those platforms. We may receive limited purchase confirmation data to deliver virtual currency, items, subscriptions, or other in-game benefits. We do not receive your full payment card number from app stores.

Sharing of Information

We may share information with service providers who help us operate the Services, with platform partners as required for distribution or integration, with authorities when required by law, in connection with business transfers, or to protect the rights, safety, and security of PAGOO LIMITED, our users, or others. We do not sell personal information in the ordinary meaning of that term.

Data Retention

We retain information for as long as needed to provide the Services, maintain records, resolve disputes, enforce agreements, comply with legal obligations, and protect legitimate business interests. Retention periods may vary depending on the type of information and applicable law.

Children's Privacy

Our Services are not directed to children under 13, or the equivalent minimum age required by local law. We do not knowingly collect personal information from children below the applicable age threshold without required consent. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also be able to reset advertising identifiers, limit ad tracking, manage app permissions, or disconnect third-party platform accounts through your device or platform settings.

International Transfers

PAGOO LIMITED is based in Hong Kong, and our service providers may process information in other countries or regions. Where required, we use appropriate safeguards for cross-border transfers.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no online service can guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice as required by applicable law or platform policy. The updated version will be indicated by a new "Last updated" date.

Contact Us

PAGOO LIMITED
UNIT 1021, BEVERLEY COMM CENTRE, 87-105 CHATHAM RD SOUTH, TSIM SHA TSUI, HONG KONG
Email: service@pagoo.hk
Privacy and legal requests may be submitted to service@pagoo.hk.